Effective October 5, 2009, the rates are as follows:

Travel Rate: Charges per hours of travel. (Charged from Ameripak to and from Customer’s plant; this includes traveling for parts/materials needed for service)

Service Technician: $45.00/HR

Engineer: $65.00/HR

Standard Rate: Charged for time the Technician is actually in the customer’s plant.

Service Technician: $90.00/HR

Engineer: $135.00/HR

Weekend (Saturday/Sunday): Charges if the Technician/Engineer is required to work on a weekend.

Service Technician: One and one half times the standard rate.

Engineer: One and one half times the standard rate.

Holiday: New Years Eve, New Years Day, Memorial Day, July 4^th, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day.

Service Technician: Two times the standard rate.

Engineer: Two times the standard rate.

Telephone Support: TELEPHONE SUPPORT IS ALWAYS PROVIDED FREE OF CHARGE. (800)942-9194

Note: Additional rates apply for start up assistance and equipment installations. Please contact the Service Department for details.

Sincerely,

Tonya Rison
Parts/Service Manager
service@ameripak.net