Services

Our factory trained technicians can repair equipment on site or transport most equipment to our facility to be repaired. We can also help troubleshoot equipment over the phone.
Ameripak Inc. keeps a large inventory of parts in stock at our facility from a number of different manufacturers. Contact one of our parts professionals for genuine manufacturer parts.
Ameripak Inc. also has a preventative maintenance program to fit your companies’ specific needs. Contact us today to see how our service program can help your company grow.

Please read our service progrom to see how Ameripak is right for you: Service Program

Service Technician Field Rates
Effective October 5, 2009, the rates are as follows:


Travel Rate: Charges per hours of travel. (Charged from Ameripak to and from Customer’s plant; this includes traveling for parts/materials needed for service)
Service Technician: $90.00/HR
Engineer: $95.00/HR

Standard Rate: Charged for time the Technician is actually in the customer’s plant.
Service Technician: $90.00/HR
Engineer: $135.00/HR


Weekend (Saturday/Sunday): Charges if the Technician/Engineer is required to work on a weekend.
Service Technician: One and one half times the standard rate.
Engineer: One and one half times the standard rate.


Holiday: New Years Eve, New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day.
Service Technician: Two times the standard rate.
Engineer: Two times the standard rate.


Telephone Support: TELEPHONE SUPPORT IS ALWAYS PROVIDED FREE OF CHARGE. (800) 942-9194
Note: Additional rates apply for start up assistance and equipment installations. Please contact the Service Department for details.